Complete Lesco Complaint Procedure 2025
Lesco Helpline and Complaint Numbers
Do you want to inquire something? you need any kind of help or you want to contact their support for info? Or having some issues with lesco serviceand want to know about LESCO complaint procedure?Lesco create their helpline offices or complain numbers to facilitate the consumers. Here are the Helpline or LESCO complaint numbers details:
Complain number for call
- Call at 118
Complain As a text SMS
- SMS at 8118
Complain as Email
- The email address is [email protected]
Their service is efficient and they make sure to respond the queries earlier as they received. You are no longer necessary to visit their offices or customer service center for LESCO complaints.Moreover, you can download “duplicate LESCO bill” for free, just click the link.
LESCO Helpline (Emergency Complaint Number)
If you report emergency complain to lesco, you can use any method that mentioned here in detail. feel free to contact them. they are 24/7 hours available for customer service. They forced their worker to solve consumer’s problem as soon as possible.
Lesco Complaint Numbers for Power Failure
If you have “Complaint” about power failure, call the following number that mentioned below for help:
- 042-111000118
- 0320-0520888
- 99205461
- 99205464
LESCO Complaint Procedure
Here is the complete procedure that can help you register your complaint on your easiest way:
How a Customer Can Register a LESCO Complaint? Guidelines
There are numerous avenues through which a customer may file a complaint about LESCO’s services or other problems they face. Here, we’ll quickly discuss some approaches that help the consumers in their problem. You can also apply online for new connections by visiting “LESCO New Connection” and viewing all the details.
LESCO Online Complaint procedure
If you face any problem in bill or in provided service, you can a report online complain or follow this complain procedure to file complain and it will be resolved as soon as possible. It is highly recommended that you take advantage from their convenient online service for fast response and professional support. LESCO Complaint procedure will help you to register your complaint easily.
Steps involved in filing a Lesco Complaint Online:
- Visit the Website: Go to the “LESCO complaint” link and access the online complaint portal instantly.
- Insert Account Details: Provide account information, like your reference number and service ID number.
- Provide Customer Details: Fill your personal information as compulsory by the online portal.
- Put Complaint Details: Clearly describe your issue in detail regarding your electric bill.
- Submit the Complaint: Once all details are filled in, submit the complaint through the online portal in one click.
- Wait for Response: The related authorities will process the application and resolve your complaint as soon as possible.
How to Track a Complaint on CCMS? & Complaint History
Customers can also have facility to track their complaints with the help of (CCMS)Customer complaints management system. When a person reports his complain, he received a ticket number which help them in tracking. With this number, you easily track application in few steps which describe below:
- Visit the (CCMS) site: Go to the LESCO CCMS website quickly.
- Navigate to Complaint Tracking Option: On the given homepage, find out the related tabs to tracking complaints.
- Choose Tracking Method: You can track your complaint in two methods either your reference number (that found on your previous bill) or your ticket number (allocated when your complaint was lodged).
- Insert Required Info: Input your reference number or ticket number in the required field.
- Check Status and History: After submitting, the system will display the current status of your complaint instantly, is still pending or not, and resolved it as soon as possible.
LESCO Complaint & Monitoring Cell, Helpline Numbers
LESCO Helpline Number/Objection number (Toll-Free):
- 0800 – 00118
LESCO Head Office Lahore Number and Address:
| Department | Detail/Numbers |
|---|---|
| Chief Executive | 22/A Queens Road Lahore 99204820-30, Ext: 100 99204801 |
| General Manager Operation | General Manager Operation: 99204813 Senior Manager O & M (Dist.): 99204795 Senior Manager O & M (T&G): 99204809 |
| Finance Directorate | Director Finance: 99204816 Manager Corporate Accounting: 99204837 Manager Corporate Planning and Control: 99204845 |
| HR & Admin Directorate | Director HR: 99204811 Manager HR: 99204794 Director General Admin: 99205466 |
| General Manager Technical | General Manager Technical: 99204807 CE/Sr. Manager Planning & Dev.: 99204818 Sr. Manager Material Management: 99204842 Manager Project Construction: 99262173 |
| Customer Services Directorate | Director Customer Services: 99204814 Manager Commercial: 99204850 Manager (S&I): 99204798 |
| Legal Directorate | Director Legal: 36280323 Manager Legal: 36280325 |
Customer Care and Facilitation Service Centers – Top Management List:
| CUSTOMER SERVICES CENTER, ICHHRA LAHORE | Customer Service Center Ichra, Shah Jamal Signal Ferozpur Road Ph: 042-3429118 | |
| CUSTOMER SERVICES CENTER, CENTRAL CIRCLE | Customer Service center Near Said Pur Grid, Multan Road Lahore Ph: 042-99260166 | |
| CUSTOMER SERVICES CENTER, NORTHERN CIRCLE | Regional Customer Services Center Northern Circle Ravi Road Lahore Ph: 042-99205076 | |
| CUSTOMER SERVICES CENTER, SOUTHERN CIRCLE | Regional Customer Service Center Southern Circle, Ghazi Road Defense Lahore Ph: 042-99264305 | |
| CUSTOMER SERVICES CENTER, EASTERN CIRCLE | Regional Customer Service Center Eastern Circle, WAPDA Road Shalamar Town Lahore Ph: 042-99250044 | |
| CUSTOMER SERVICES CENTER, TOWNSHIP LAHORE | Township Grid at Chandni Chowk Lahore Ph: 042-99262201 | |
| CUSTOMER SERVICES CENTER, OKARA | Regional Customer Services Center Okara, Baynazir Road, 132 KV Grid Okara Ph: 044-2527440-1 | |
| CUSTOMER SERVICES CENTER, SHEIKHUPURA | Regional Customer Service Center Sheikhupura, LESCO Complex Near Regal Chowk, Sargodha Road Sheikhupura Ph: 056-9200204-05 | |
| CUSTOMER SERVICES CENTER, KASUR | Regional Customer Service Center, Wapda Colony, Kham Karan Road Kasur Ph: 049-9239166 |
LESCO Helpline – Management & Relevant Department Numbers:
- Johar town: (042) 35164041
- Faisal town: 0320 0525511
- Rustom park: (042) 37460390
- DHA Lahore: (042) 3527244
Other LESCO Helpline/Complain number:
You can communicate the following numbers for your complaint:
- 0320-0520022
- 0320-0520200
- 0320-0520210
- 0320-0580432
What is a Customer Complaint Management System (CCMS) and its Benefits?
LESCO trying his best to provide a better and quality service to their consumers and solve all problem that consumer faces, as soon as possible. Customer Complaint Management System is a part of lesco’s department which is designed to provide help for consumer on their doorstep.There are many methods for approaches CCMS online portal. It is very useful and user-friendly for consumers. They also have very quick response time and convenient interface for users.
Conclusion
Any person who pays the bill every month in Pakistan must know about the Lesco complaint procedure. The local LESCO office is the first place to go and file a complaint and provide an explanation of your problem. After that, you’ll get a special ticket number that you can use to track and get response through it.
The online Lesco complaint procedure is very convenient and beneficial for users who don’t have time to visit local offices. This service is free of cost for consumers that’s why everyone needs to know about it. If you want to learn more about the LESCO complaint procedure, visit Us, You can also Check or download Your LESCO Bill Online here. You can also calculate your LESCO Online Bill here.